ImmOS.Hybrid

Hybrid-native advising for maximum efficiency.

ImmOS.Hybrid uses AI to analyze customer data, identify opportunities and deliver clear conversation prompts for efficient advising – through seamless collaboration between human and machine. For better decisions, less effort and more closings.

ImmOS.Hybrid Visual

ImmOS.Hybrid

Hybrid-native advising for maximum efficiency.

ImmOS.Hybrid uses AI to analyze customer data, identify opportunities and deliver clear conversation prompts for efficient advising – through seamless collaboration between human and machine. For better decisions, less effort and more closings.

ImmOS.Hybrid Visual

ImmOS.Hybrid

Hybrid-native advising for maximum efficiency.

ImmOS.Hybrid uses AI to analyze customer data, identify opportunities and deliver clear conversation prompts for efficient advising – through seamless collaboration between human and machine. For better decisions, less effort and more closings.

ImmOS.Hybrid Visual

ImmOS.Hybrid

Hybrid-native advising for maximum efficiency.

ImmOS.Hybrid uses AI to analyze customer data, identify opportunities and deliver clear conversation prompts for efficient advising – through seamless collaboration between human and machine. For better decisions, less effort and more closings.

ImmOS.Hybrid Visual
  • Logo Black s Bausparkasse
    UBS Logo schwarz
    Logo Deka schwarz
    Raiffeisen Bank International Logo schwarz
    Volksbanken Raiffeisenbanken Logo schwarz
    Logo Black ABN AMRO
    Logo Black HAL
    Logo Black Cronbank
    Sparkasse Logo schwarz
    apoBank Logo schwarz
  • Logo Black s Bausparkasse
    UBS Logo schwarz
    Logo Deka schwarz
    Raiffeisen Bank International Logo schwarz
    Volksbanken Raiffeisenbanken Logo schwarz
    Logo Black ABN AMRO
    Logo Black HAL
    Logo Black Cronbank
    Sparkasse Logo schwarz
    apoBank Logo schwarz
  • Logo Black s Bausparkasse
    UBS Logo schwarz
    Logo Deka schwarz
    Raiffeisen Bank International Logo schwarz
    Volksbanken Raiffeisenbanken Logo schwarz
    Logo Black ABN AMRO
    Logo Black HAL
    Logo Black Cronbank
    Sparkasse Logo schwarz
    apoBank Logo schwarz

More than 70 financial services providers already trust our expertise.

High research effort and untapped potential – and a solution that changes this.

In customer advising today, too much time is lost searching, reviewing and manual preparation. Important signals go unnoticed, opportunities are recognized too late.

Hybrid advising solutions address exactly this – and fundamentally transform advising.

Customers

More independence, less waiting time

Clearly structured tasks, intelligent support

Machine

Automates analysis, preparation, communication

Detects events and triggers processes

Advisors

Less research, less documentation

More time for real advising and closings

ImmOS.Hybrid is the new intelligence for your advisory work.

For better conversations, faster decisions and more closings.

Part of the following bundles

Efficiency

Conversion

Pattern

AI as a personal preparation assistant

ImmOS.Hybrid automatically summarizes all relevant customer information – right before the meeting, clear and prioritized.

Pattern

AI as a personal preparation assistant

ImmOS.Hybrid automatically summarizes all relevant customer information – right before the meeting, clear and prioritized.

Pattern

More closings through smart impulses

Events like rising energy costs, liquidity changes or upcoming term endings are detected and translated into concrete sales opportunities.

Pattern

More closings through smart impulses

Events like rising energy costs, liquidity changes or upcoming term endings are detected and translated into concrete sales opportunities.

Pattern

More sales, less administration

Less research, less coordination, less follow-up. That frees up time for more active advising, more impact, more revenue.

Pattern

More sales, less administration

Less research, less coordination, less follow-up. That frees up time for more active advising, more impact, more revenue.

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Beraterdashboard mit Widgets

The central cockpit for every advisory situation

The dashboard consolidates appointments, tasks, documents and opportunities – and automatically shows the next steps in an advisor’s everyday work.

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Beraterdashbaord Objektzusammenfassung Texte

Smart AI insights

Automatic summaries of project data, subsidy checks, peer group comparisons, interest rate lock-in recommendations and relevant cross-selling hints – all ready before the conversation starts.

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Dashboard Details zum Beratungstermin

Hybrid advising starts with customers

In a customer dashboard, customers see open steps, uploads, appointments and status. Automatic triggers support preparation and help consultations run faster and more smoothly.

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Dashboard Funktionen hybride Beratung

A system that understands the entire customer journey

From e-mails and reminders to digital uploads to in-meeting features – ImmOS.Hybrid orchestrates every touchpoint and creates an advising experience that’s truly seamless, both online and offline.

A day with ImmOS.Hybrid

How the machine supports advisors in their real workday.

Morning Briefing

00.0:30
00.0:30

AI sends the daily briefing: most important tasks, opportunities, priorities.

Appointment preparation

00.0:10
00.0:10

Automatic summary of all customer data plus a suitable terms proposal.

On-site appointment

0.0:00
0.0:00

Missing documents are photographed during the meeting, and the system processes all information in real time.

Sales impulses

0.0:00
0.0:00

Push notification with current KPIs and new opportunities.

Video consultation

0.0:30
0.0:30

The system handles the initial assessment and suggests matching terms.

Existing customer visit

0.0:00
0.0:00

The system detects cross-selling potential and alerts the advisor.

Logo ImmOS.Hybrid

ImmOS.

Hybrid

Hybrid

Benefits that deliver value on both sides.

Benefits for you

Benefits for customers

Bank

Automatic preparation for customer meetings with relevant facts, actionable prompts and priorities

Less research, less manual preparation, more time for real advising and closings

AI-powered lead scoring, event detection and recommended actions improve hit rate and efficiency

Customers

Advisors already know the situation, needs and potential before the meeting

Fewer repetitions, fewer uncertainties, precisely matching offers

The bank reaches out when it truly makes sense – not only when problems arise

Benefits for you

Benefits for customers

Bank

Automatic preparation for customer meetings with relevant facts, actionable prompts and priorities

Less research, less manual preparation, more time for real advising and closings

AI-powered lead scoring, event detection and recommended actions improve hit rate and efficiency

Customers

Advisors already know the situation, needs and potential before the meeting

Fewer repetitions, fewer uncertainties, precisely matching offers

The bank reaches out when it truly makes sense – not only when problems arise

Bank

Customers

Bank

Automatic preparation for customer meetings with relevant facts, actionable prompts and priorities

Less research, less manual preparation, more time for real advising and closings

AI-powered lead scoring, event detection and recommended actions improve hit rate and efficiency

Customers

Advisors already know the situation, needs and potential before the meeting

Fewer repetitions, fewer uncertainties, precisely matching offers

The bank reaches out when it truly makes sense – not only when problems arise

ImmOS

The modular operating system for digital mortgage financing

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ImmOS

ImmOS

The modular operating system for digital mortgage financing

Gradient rot blau

ImmOS

ImmOS

The modular operating system for digital mortgage financing

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ImmOS

ImmOS

The modular operating system for digital mortgage financing

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ImmOS

Discover more modules

Discover more modules

Discover more modules

Discover more modules

Full integration.
No compromises.

ImmOS is flexibly deployable, securely integrated and developed with zeb’s expertise.

ImmOS is flexibly deployable, securely integrated and developed with zeb’s expertise.

Flexible by design

Select only the modules you actually need – and expand step by step.

  • Logo ImmOS.Compass
  • Logo ImmOS.Flow
  • Logo Flow.Exposed
  • Logo Flow.Pricing
  • Logo Flow.Asset IQ
  • Logo ImmOS.Upgrade
  • Logo ImmOS.Lifecycle
  • Logo ImmOS.Hybrid
  • Logo ImmOS.Subsidy
  • Logo ImmOS.Ecoproof
  • Logo ImmOS.Payout
  • Logo ImmOS.BaufiHub

Compatible with your bank’s IT

ImmOS is flexible and integrates seamlessly into existing systems.

  • // src/types/immos.ts
    
    export type ImmosApplicant = {
      firstName: string;
      lastName: string;
      dateOfBirth: string; // ISO
      email: string;
      phone?: string;
      netIncomeMonthly: number;
      employmentType: "EMPLOYED" | "SELF_EMPLOYED";
    };
    
    export type ImmosObjectData = {
      type: "HOUSE" | "FLAT" | "LAND";
      usage: "OWN_USE" | "INVESTMENT";
      postcode: string;
      city: string;
      purchasePrice: number;
      refurbishmentBudget?: number;
    };
    
    export type ImmosLoanRequest = {
      ownCapital: number;
      requestedLoanAmount: number;
      termYears: number;
      fixedInterestYears: number;
    };
    
    export type ImmosPrecheckRequest = {
      applicants: ImmosApplicant[];
      object: ImmosObjectData;
      loan: ImmosLoanRequest;
      channel: "ONLINE" | "BRANCH" | "PARTNER";
      leadSource?: string;
    };
    
    export type ImmosPrecheckResponse = {
      immosCaseId: string;
      status: "PRECHECK_OK" | "PRECHECK_NEEDS_REVIEW";
      maxPossibleLoan?: number;
      ltv?: number; // loan-to-value
      reasons?: string[];
    };
    
    export type ImmosOffer = {
      offerId: string;
      lenderName: string;
      effectiveRate: number;
      nominalRate: number;
      monthlyRate: number;
      termYears: number;
      fixedInterestYears: number;
      totalCost: number;
      isHighlight: boolean;
    };
    
    export type ImmosCaseStatus =
      | "DRAFT"
      | "PRECHECKED"
      | "OFFER_REQUESTED"
      | "OFFER_RECEIVED"
      | "SUBMITTED_TO_LENDER"
      | "APPROVED"
      | "REJECTED"
      | "WITHDRAWN";

More than just a digitalization agency.

As part of the zeb group, we combine strategic technological implementation to rethink the future of mortgage financing holistically.

No off-the-shelf solution

A customizable framework, tailored to your requirements.

Certified. Secure. Future-proof.

ISO 20071-compliant, privacy-compliant, and designed to meet regulatory requirements in the financial sector.

Verlauf dunkel rot und blau

Flexible by design

Select only the modules you actually need – and expand step by step.

  • Logo ImmOS.Compass
  • Logo ImmOS.Flow
  • Logo Flow.Exposed
  • Logo Flow.Pricing
  • Logo Flow.Asset IQ
  • Logo ImmOS.Upgrade
  • Logo ImmOS.Lifecycle
  • Logo ImmOS.Hybrid
  • Logo ImmOS.Subsidy
  • Logo ImmOS.Ecoproof
  • Logo ImmOS.Payout
  • Logo ImmOS.BaufiHub

Compatible with your bank’s IT

ImmOS is flexible and integrates seamlessly into existing systems.

  • // src/types/immos.ts
    
    export type ImmosApplicant = {
      firstName: string;
      lastName: string;
      dateOfBirth: string; // ISO
      email: string;
      phone?: string;
      netIncomeMonthly: number;
      employmentType: "EMPLOYED" | "SELF_EMPLOYED";
    };
    
    export type ImmosObjectData = {
      type: "HOUSE" | "FLAT" | "LAND";
      usage: "OWN_USE" | "INVESTMENT";
      postcode: string;
      city: string;
      purchasePrice: number;
      refurbishmentBudget?: number;
    };
    
    export type ImmosLoanRequest = {
      ownCapital: number;
      requestedLoanAmount: number;
      termYears: number;
      fixedInterestYears: number;
    };
    
    export type ImmosPrecheckRequest = {
      applicants: ImmosApplicant[];
      object: ImmosObjectData;
      loan: ImmosLoanRequest;
      channel: "ONLINE" | "BRANCH" | "PARTNER";
      leadSource?: string;
    };
    
    export type ImmosPrecheckResponse = {
      immosCaseId: string;
      status: "PRECHECK_OK" | "PRECHECK_NEEDS_REVIEW";
      maxPossibleLoan?: number;
      ltv?: number; // loan-to-value
      reasons?: string[];
    };
    
    export type ImmosOffer = {
      offerId: string;
      lenderName: string;
      effectiveRate: number;
      nominalRate: number;
      monthlyRate: number;
      termYears: number;
      fixedInterestYears: number;
      totalCost: number;
      isHighlight: boolean;
    };
    
    export type ImmosCaseStatus =
      | "DRAFT"
      | "PRECHECKED"
      | "OFFER_REQUESTED"
      | "OFFER_RECEIVED"
      | "SUBMITTED_TO_LENDER"
      | "APPROVED"
      | "REJECTED"
      | "WITHDRAWN";

More than just a digitalization agency.

As part of the zeb group, we combine strategic technological implementation to rethink the future of mortgage financing holistically.

No off-the-shelf solution

A customizable framework, tailored to your requirements.

Certified. Secure. Future-proof.

ISO 20071-compliant, privacy-compliant, and designed to meet regulatory requirements in the financial sector.

Verlauf dunkel rot und blau

Flexible by design

Select only the modules you actually need – and expand step by step.

  • Logo ImmOS.Compass
  • Logo ImmOS.Flow
  • Logo Flow.Exposed
  • Logo Flow.Pricing
  • Logo Flow.Asset IQ
  • Logo ImmOS.Upgrade
  • Logo ImmOS.Lifecycle
  • Logo ImmOS.Hybrid
  • Logo ImmOS.Subsidy
  • Logo ImmOS.Ecoproof
  • Logo ImmOS.Payout
  • Logo ImmOS.BaufiHub

Compatible with your bank’s IT

ImmOS is flexible and integrates seamlessly into existing systems.

  • // src/types/immos.ts
    
    export type ImmosApplicant = {
      firstName: string;
      lastName: string;
      dateOfBirth: string; // ISO
      email: string;
      phone?: string;
      netIncomeMonthly: number;
      employmentType: "EMPLOYED" | "SELF_EMPLOYED";
    };
    
    export type ImmosObjectData = {
      type: "HOUSE" | "FLAT" | "LAND";
      usage: "OWN_USE" | "INVESTMENT";
      postcode: string;
      city: string;
      purchasePrice: number;
      refurbishmentBudget?: number;
    };
    
    export type ImmosLoanRequest = {
      ownCapital: number;
      requestedLoanAmount: number;
      termYears: number;
      fixedInterestYears: number;
    };
    
    export type ImmosPrecheckRequest = {
      applicants: ImmosApplicant[];
      object: ImmosObjectData;
      loan: ImmosLoanRequest;
      channel: "ONLINE" | "BRANCH" | "PARTNER";
      leadSource?: string;
    };
    
    export type ImmosPrecheckResponse = {
      immosCaseId: string;
      status: "PRECHECK_OK" | "PRECHECK_NEEDS_REVIEW";
      maxPossibleLoan?: number;
      ltv?: number; // loan-to-value
      reasons?: string[];
    };
    
    export type ImmosOffer = {
      offerId: string;
      lenderName: string;
      effectiveRate: number;
      nominalRate: number;
      monthlyRate: number;
      termYears: number;
      fixedInterestYears: number;
      totalCost: number;
      isHighlight: boolean;
    };
    
    export type ImmosCaseStatus =
      | "DRAFT"
      | "PRECHECKED"
      | "OFFER_REQUESTED"
      | "OFFER_RECEIVED"
      | "SUBMITTED_TO_LENDER"
      | "APPROVED"
      | "REJECTED"
      | "WITHDRAWN";

More than just a digitalization agency.

As part of the zeb group, we combine strategic technological implementation to rethink the future of mortgage financing holistically.

No off-the-shelf solution

A customizable framework, tailored to your requirements.

Certified. Secure. Future-proof.

ISO 20071-compliant, privacy-compliant, and designed to meet regulatory requirements in the financial sector.

Verlauf dunkel rot und blau

Flexible by design

Select only the modules you actually need – and expand step by step.

  • Logo ImmOS.Compass
  • Logo ImmOS.Flow
  • Logo Flow.Exposed
  • Logo Flow.Pricing
  • Logo Flow.Asset IQ
  • Logo ImmOS.Upgrade
  • Logo ImmOS.Lifecycle
  • Logo ImmOS.Hybrid
  • Logo ImmOS.Subsidy
  • Logo ImmOS.Ecoproof
  • Logo ImmOS.Payout
  • Logo ImmOS.BaufiHub

Compatible with your bank’s IT

ImmOS is flexible and integrates seamlessly into existing systems.

  • // src/types/immos.ts
    
    export type ImmosApplicant = {
      firstName: string;
      lastName: string;
      dateOfBirth: string; // ISO
      email: string;
      phone?: string;
      netIncomeMonthly: number;
      employmentType: "EMPLOYED" | "SELF_EMPLOYED";
    };
    
    export type ImmosObjectData = {
      type: "HOUSE" | "FLAT" | "LAND";
      usage: "OWN_USE" | "INVESTMENT";
      postcode: string;
      city: string;
      purchasePrice: number;
      refurbishmentBudget?: number;
    };
    
    export type ImmosLoanRequest = {
      ownCapital: number;
      requestedLoanAmount: number;
      termYears: number;
      fixedInterestYears: number;
    };
    
    export type ImmosPrecheckRequest = {
      applicants: ImmosApplicant[];
      object: ImmosObjectData;
      loan: ImmosLoanRequest;
      channel: "ONLINE" | "BRANCH" | "PARTNER";
      leadSource?: string;
    };
    
    export type ImmosPrecheckResponse = {
      immosCaseId: string;
      status: "PRECHECK_OK" | "PRECHECK_NEEDS_REVIEW";
      maxPossibleLoan?: number;
      ltv?: number; // loan-to-value
      reasons?: string[];
    };
    
    export type ImmosOffer = {
      offerId: string;
      lenderName: string;
      effectiveRate: number;
      nominalRate: number;
      monthlyRate: number;
      termYears: number;
      fixedInterestYears: number;
      totalCost: number;
      isHighlight: boolean;
    };
    
    export type ImmosCaseStatus =
      | "DRAFT"
      | "PRECHECKED"
      | "OFFER_REQUESTED"
      | "OFFER_RECEIVED"
      | "SUBMITTED_TO_LENDER"
      | "APPROVED"
      | "REJECTED"
      | "WITHDRAWN";

More than just a digitalization agency.

As part of the zeb group, we combine strategic technological implementation to rethink the future of mortgage financing holistically.

No off-the-shelf solution

A customizable framework, tailored to your requirements.

Certified. Secure. Future-proof.

ISO 20071-compliant, privacy-compliant, and designed to meet regulatory requirements in the financial sector.

Verlauf dunkel rot und blau
Your contacts

Interested in ImmOS.Hybrid?

We’d be happy to show you how this module fits with your bank’s processes – and what impact you can expect.

Dr. Eddie Dubiel applied by zeb

Dr. Eddie Dubiel

Founder & Managing Director

Jan-Philip Berendes

Head of Client & Market Relations

Your contacts

Interested in ImmOS.Hybrid?

We’d be happy to show you how this module fits with your bank’s processes – and what impact you can expect.

Dr. Eddie Dubiel applied by zeb

Dr. Eddie Dubiel

Founder & Managing Director

Jan-Philip Berendes

Head of Client & Market Relations

Your contacts

Interested in ImmOS.Hybrid?

We’d be happy to show you how this module fits with your bank’s processes – and what impact you can expect.

Dr. Eddie Dubiel applied by zeb

Dr. Eddie Dubiel

Founder & Managing Director

Jan-Philip Berendes

Head of Client & Market Relations

Your contacts

Interested in ImmOS.Hybrid?

We’d be happy to show you how this module fits with your bank’s processes – and what impact you can expect.

Dr. Eddie Dubiel applied by zeb

Dr. Eddie Dubiel

Founder & Managing Director

Jan-Philip Berendes

Head of Client & Market Relations